The building of the MIC Klinik is barrier-free according to the standard for barrier-free construction in the terms of the German Disability Equality Act (BGG) § 4. With us, all patients, regardless of their limitations, can enter and leave the rooms without outside help and move around freely.
Questions about the MIC
Barrier-free building- is the hospital wheelchair friendly?
Can I smoke in the hospital?
The MIC Hospital follows a strict non-smoking policy. However, if you like you may use a small smoker’s pavillon on the grounds.
Which languages are spoken at the mic?
We can help you when you make an appointment in English. However, we cannot guarantee that you will be seen, examined, operated on, visited by and / or cared for by English Speaking staff members. This applies to every area of the hospital. If you are uncertain about the command of your German, please let us know if you will be bringing someone with you to translate. Thank you for your understanding.
Will my surgery be covered by insurance?
If your operation is a medical necessary, the insurance will cover the costs.
Do you accept both public and privately insured patients?
We treat all patients with any type of insurance.
Can I buy a newspaper in the hospital?
We do not have a news-agents, gift shop or flower shop in the hospital or in walking distance.
Private patients will receive a newspaper daily.
Are the rooms air-conditioned?
All patient’s rooms are air-conditioned.
You can get well in comfortable surroundings.
Are private rooms available?
We offer single rooms which you may book as a private patient. You can also enjoy a few small perks like slippers and gown and a daily paper.
The hospital offers only single and double rooms.
How are the patient’s rooms?
The MIC has spacious single and double rooms. They all have en-suite bathrooms, safes and a large flat-screen TV.
There is also the hospital’s own patient TV, German Healthcare TV.
Free telephone calls and WLAN, seating with a small table and large windows are standard in the MIC.
The rooms are all equipped with air conditioning.
Can my family / friends eat at the hospital?
If you let our staff on the ward know ahead of time we can order a lunch for your relatives.
There is also a cafeteria located in the building of the MIC hospital run by the Hubertus hospital.
Is there a safe in the room?
Yes, every room has a safe in the locker. Double rooms have two lockers and 2 safes. Instructions are located in the room. It is advisable, however, to keep valuables to an absolute minimum.
Where do I go once I arrive?
A detailed description of the individual entrances and directions can be found here.
What are the public transportation options?
Where can I park my car?
We do not offer parking on the hospital grounds, however there is usually sufficient parking around the hospital.
Is the hospital always open?
Our hospital is always open, however we do have administrative hours. These are:
Mondays-Fridays from 8.00 – 18.00 and Saturdays from 8.00 – 13.00 O’clock.
What are your visiting hours?
Visitors are welcome between 10 am and 8 pm.
I have to cancel / reschedule my surgery. What do I do?
If you are unable to attend your surgery appointment, please cancel it 24 hours in advance at the latest, for a surgery appointment on a Monday at the latest 48 hours in advance, in writing, by fax: 030 809 88 188 or e-mail: email@example.com.
On which days is the hospital administration available?
The Logistics Center is available for you Mondays through Fridays from 8am – 6pm and Saturdays from 8am until 1pm.
No questions of an administrative nature will be answered outside this period.
Requests received outside of these hours cannot be processed.
Can I make an appointment for a second opinion?
Normally we would advise you to have a physician’s referral, as we are a hospital specialized in laparoscopic operations. Should you not have a referral, please send an email to firstname.lastname@example.org or call us at 0049 (0)30-809 88 155 and we will answer all questions.
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