Where do I go once I arrive?

A detailed description of the individual entrances and directions can be found here.

Where can I park my car?

We do not offer parking on the hospital grounds, however there is usually sufficient parking around the hospital.

 

I have to cancel / reschedule my surgery. What do I do?

If you are unable to attend your surgery appointment, please cancel it 24 hours in advance at the latest, for a surgery appointment on a Monday at the latest 48 hours in advance, in writing, by fax: 030 809 88 188 or e-mail: anmeldung@mic-berlin.de.

 

On which days is the hospital administration available?

The Logistics Center is available for you Mondays through Fridays from 8am – 6pm and Saturdays from 8am until 1pm.

No questions of an administrative nature will be answered outside this period.
Requests received outside of these hours cannot be processed.

Will I need a second appointment before the planned operation date?

Normally you will not have to come back again before the day of the operation. In some cases, when further examinations are required, there may be a second consultation.

This does not apply to our Center for Bariatric Surgery.

How long does the first consultation usually take?

As we do like to give every single patient all the time they require, and taking into consideration that you will be seeing both the surgeon and the anesthetist, as well as spending some time with our staff, we ask you to take at least 1,5 to 2 hours of your time.

This does not apply to our Center for Bariatric Surgery.

 

How much time will I probably spend in the waiting area?

Please keep in mind that every patient deserves all the time they need to have their individual questions answered during consultation. Waiting time in a hospital also depends on whether there is an emergency, complicated cases, patients with special needs or fears, and many other factors. We can assure you, however, that we always organize the consultations in consideration of the shortest waiting time possible and with your comfort and time in mind.

 

How late can I cancel my appointment?

You may cancel any time prior to your appointment.

We do however ask you to please cancel as soon possible.

 

Do I have to pay a fine if I cancel?

No, we will not charge you if you cancel and you must not fear any sanctions. However, as we have many patients seeking help who deserve a smooth process, we would ask you to please cancel your appointment on time. You do not have to give us a reason.

Can I cancel my appointment if I have to?

Yes. Please cancel by sending an email at least one day prior to your appointment to anmeldung@mic-berlin.de.

You can also phone us at 0049 (0) 30 809 88 155.

What should I bring with me to the first appointment?

If you have a physician’s referral, please bring that with you. We will also need an ID and your insurance card.

Please feel free to download and fill in the following forms:

 

Can I make an appointment for a second opinion?

Normally we would advise you to have a physician’s referral, as we are a hospital specialized in laparoscopic operations. Should you not have a referral, please send an email to anmeldung@mic-berlin.de or call us at  0049 (0)30-809 88 155 and we will answer all questions.

 

Do I need a physician’s referral?

As a  German citizen you would normally require a physician’s referral, as we are a hospital specialized in laparoscopic operations. Should you not have a referral,  please send an email to anmeldung@mic-berlin.de or call us at  0049 (0)30-809 88 155 and we will answer all your questions.