Information for Patients
The patient is our number one priority
Information for patients
Information for patients:
Dear patients, if you are looking for a first-class hospital, you have come to the right place.
We are honoured that you have chosen us. From now on, we will be at your side and respond to all your concerns, questions and needs with confidence. Let us work together to ensure that you receive the best possible care.
The consultation
Please bring the following to your appointment:
- A referral from your attending physician
- Your identity card (or another appropriate document)
- insurance card
- Copies of any examinations, x-rays, or medical records
- A list of all current medications you take regularly
Finding Us:
You can reach the hospital by both public transport and car. To find the best route, use Google Maps. Please note that on-site parking is extremely limited, however, it is usually quite easy to find free parking spaces nearby.
We’re Here for You:
Feel free to ask any questions during your visit. We suggest writing down your questions beforehand. If you forget to ask something, check our FAQs—it might already be answered there. If you still need assistance, don’t hesitate to email us at anmeldung@mic-berlin.de.
What’s Next?
After your consultation, if surgery is not required, we will store your data in your patient file for future visits. If surgery is scheduled without the need for further medical examinations, you will return to the MIC on the day of your operation. If further examinations are needed, we will provide a checklist and additional instructions.
Rescheduling or Canceling:
If you need to reschedule or cancel your appointment, please contact us as soon as possible by emailing anmeldung@mic-berlin.de or calling us at +4930 809 88 155. For cancellations made less than 24 hours before your appointment, a medical confirmation will be required.
Your Operation
Preparing for Surgery
In order to make the planning and the procedures as easy as possible, we have compiled information for you. Should you still have any outstanding questions, please refer to our FAQ.
In order to be admitted to our hospital, you require the referral of your physician. Please call 030 809 88 155 to inquire about the time of in-patient admission for the day of surgery 2 working days before the surgery date. Please be aware that we cannot give you the exact time of the operation.
On the evening before the operation, you should only eat a light meal. Six hours prior you should not eat anything and 2 hours before you should not drink any more. Further information can be found in our anaesthesia leaflet.
Day of the operation
On the day of your operation, the Logistics Centre will tell you on which ward you will be. A nurse will greet you, show you your room and explain everything you need to know about your accommodation. Your vital signs will be checked, and when it is time for your surgery, the nurse will pre-medicate and take you to the operating room. After your surgery and discharge from post-operative care in the recovery room, you will be brought back to your room and regularly monitored.
Discharge
In the morning your surgeon does his or her rounds. Please do not hesitate to ask any questions. You will receive your personal folder with your medical records before discharge. In the Logistics Centre you can settle any payments incurred.
Your Stay at the MIC
The first day of your in-patient stay is also the day of your surgery.
What you should bring with you:
We have compiled a checklist for you here. Please pack everything into a trolley case, as you are not supposed to carry anything heavy post-operatively. Please also make sure any chargers/cables you bring are in mint condition.
What you should not bring with you:
You have your own safe in your room. Nevertheless, please do not bring jewelry or large amounts of cash. Please do not bring candles or any essential oils or fragrances with you.
Patient safety
No hospital can claim to work without errors throughout. Not even we. However, the MIC has the advantage of being a relatively new hospital. we were able to design from scratch. All procedures, the departments, and the entire technology were geared to the needs of modern minimally invasive surgery and patient safety and brought to life. Since 1997, these processes have been constantly analyzed, renewed, improved, and modernized. All MIC employees are accustomed to proposing, accepting, and implementing newer, better, and safer procedures. First and foremost is a constant monitoring of the safety and quality of all processes. Despite a steady increase in the number of patients, the complication rate of procedures has not increased.